All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as 'cancellation request'. Cancellations for the independent/individual tour services should be made with a notice of not less than 7-30 days (According to Situation). The cancellation in case of group booking ( More than 10 Pax ) should be made at least 30 days prior to the date of commencement of the trip. For Christmas, New Year, Diwali, Pushkar Fair and other important festivals the normal cancellation policy does not apply and payments for against bookings during such busy period are considered as non-refundable. Please check with our travel consultants at the time of booking for such cancellation policy for special event tours.

Please view the information on cancellation policy and cancellation fee as below:

In the event of less than 10 travellers:

  • Once the booking is done: 30% Package cost is non refundable.
  • 30 days prior to Arrival: 40% of Package Cost.
  • 15 Days prior to Arrival : 75% of Package Cost
  • 10 Days till the date of Arrival : 100% of Package Cost

In the event of more than 10 travellers:

  • Once the booking is done: 30% Package cost full.
  • 30 days prior to Arrival : 50% of Package Cost.
  • 15 Days prior to Arrival : 100% of Package Cost

Please Note:

  • Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).
  • Refund of the amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 30 days of the day of cancellation request approved by round the Journey Experiences India Pvt. Ltd.
  • Booking which is under no Cancellation/ No Refund, guest/client travelling or person/entity booked will have to pay the service charge to Journey Experiences India Pvt. Ltd.